Terms & Conditions

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Terms & Conditions

Please read our Terms and Conditions, which govern the use of our services provided through this website.

**PLEASE READ THIS DOCUMENT CAREFULLY**

This is the official Terms and Conditions document for the Milkyway Services website (also known as "Milkyway Services," "Website," "Site," "we," "us," or "our"), which offers website design and development, mobile app development, and digital marketing services (collectively "Services"). You indicate that you have read, understand, and agree with these Terms and Conditions by accessing, browsing, or using this website. This document (hereafter "Terms") controls the Website's content, activities, and features (such as text, scripts, images, information, content, software, and services).

By accessing or using this website, you agree that you are over the age of 18 by accessing or using its content, services, and other information. If you are under 18, you may not access or use the site or services. You may use the services on behalf of anyone under 18 only if you are their parent or legal guardian. Whether or not you are a registered user, you agree to be governed by the terms mentioned below. These terms constitute the contract between Milkyway Services and you. If you do not agree with these conditions, you must stop using the Website immediately. We retain the right, without prior notice, to update, change, or modify these terms at any time. As a result, before accessing or using the site, you should carefully read this disclaimer.

Use of Services: The Milkyway Services website is open to any individual, entity, company, or organization interested in our services. You are not permitted to modify or change any aspect of the website while using it. You will not contribute anything to our website. You will not fail to pay for the services you have requested through the website. You will not tamper with our cost structure, invoicing procedure, invoices, or Milkyway Services fees. You will not use our site to distribute spam, bulk electronic messages, viruses, or any other type of technology. No software program shall be translated, adapted, edited, or reverse-engineered. You will not copy, change, or distribute our website's trademarks or content.

Client Responsibilities and Liabilities: Before turning up their project, the client is exclusively responsible for backing up any content (text, multimedia, images, and videos) on their website or mobile app. Any loss or damage to data is not the responsibility of Milkyway Services under any circumstances. As much as we strive to deliver all contracts on time, there may be times when we must extend or adjust delivery times due to unavoidable circumstances such as deployment issues, hosting server issues, 3rd party support, development bottlenecks, resources not being available due to an emergency, communication delays, etc. We will not accept responsibility for any changes made to your website or mobile app after they have been installed or deployed by the client or a third party. Additions, revisions, and removals are examples of such alterations. Before resolving any concerns, we may request a one-time web development and mobile app development charge.

Liability Restrictions:Milkyway Services will provide the services with reasonable competence and care. However, we make no assurance and disclaim any express or implied warranty on the service's availability, quality, accuracy, timeliness, completeness, performance, or fitness.

We release ourselves, our employees, or agents from all and any liability for loss or damage caused by any inaccuracy, omission, delay, or error in the production of the website, mobile application, software application, or the delivery of digital marketing services, whether the result of negligence or other cause. We will not be held accountable for any direct, indirect, or consequential damages in contract or tort, including loss of profit, loss or damage to property, or claims made by third parties.

Third-party organizations cannot guarantee their service, and we will not be liable if such services fail.

Requests for Service/Delivery: Milkyway Services will provide the services with reasonable competence and care. However, we make no assurance and disclaim any express or implied warranty on the service's availability, quality, accuracy, timeliness, completeness, performance, or fitness.

We release ourselves, our employees, or agents from all and any liability for loss or damage caused by any inaccuracy, omission, delay, or error in the production of the website, mobile application, software application, or the delivery of digital marketing services, whether the result of negligence or other cause. We will not be held accountable for any direct, indirect, or consequential damages in contract or tort, including loss of profit, loss or damage to property, or claims made by third parties.

Third-party organizations cannot guarantee their service, and we will not be liable if such services fail.

Requests for Service/Delivery: This Terms Agreement grants you the opportunity to request our services via the Website by completing our Contact Form with your contact information and questions. Our business consultant or salesperson will contact you to answer your questions and follow up on the information you provided. Please evaluate our proposal for that specific service before finalizing any service. You must pay Milkyway Services the fee specified for each service.

Project/Service Delivery: We provide free support for the first-month post the launch of a website or mobile app. After one month of free service, we charge based on the price package best suited to the client's needs. The scope of service only includes bug fixes and email help; it does not include issues with the site architecture, rule modifications, or add-ons/enhancements.

Any third-party support, product, or service used/integrated into the site that requires a license, payment, copyright, etc. shall be the full responsibility and liability of the client and be given by the client or procured by Milkyway Services on behalf of the client for a fee.

All code and website/app developed will be transferred post-completion of the project and after sign-off. The code ownership will reside with the client after the final payments. We reserve the right to publish and use the completed work for references to other potential clients. In circumstances where such is required to be withheld, the client shall notify Milkyway Services well in advance and request prior and proper approval for the same. We may need to extend any timeline due to circumstances beyond our control. We may need to extend any timescales due to circumstances beyond our control.

We try our best to cover up to three changes within the budget of the contract. Some changes are classified as enhancements or add-ons to the project and become chargeable; we will advise you before we start work on any such items. Any rework or changes requested by the client after approval or progressing to the next stage of the project process will be treated as add-on work and billed separately. The client must pay the fee without deductions or discounts by the agreed due dates.

License Restriction:Milkyway Services offers you a non-exclusive, non-transferable license to access and use our Website. Please keep in mind that without prior written approval, you may not frame or otherwise enclose the Website or any portion of it. The limited license granted herein does not include the right to (i) download, change, or modify the Website or its content; (ii) use the Website or its content for any purpose other than personal use; (iii) create any derivative work based on either the Website or its content; or (iv) use our software or take any other action that may place an undue burden on our infrastructure. If we discover any unlawful use of the Website by you, we may terminate the limited license set forth below without prior notice. We may also take legal action to prevent this provision from being violated and to enforce these terms.

Intellectual Property Rights: The content on this website is provided solely for general information purposes. While we make every effort to keep the information up to date and correct, we make no express or implicit representations or guarantees of any kind, express or implied, regarding the website or the information, products, services, or related materials contained on the website for any purpose. Any reliance on such information is therefore entirely at your own risk.

We will not be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

The website is maintained to the best of our ability. Milkyway Services accepts no responsibility and liability for the website being momentarily unavailable due to technical reasons beyond our control.

Third-Party Content: On our website, we may provide advertisements or links to third-party websites. We do not, however, evaluate third-party content or take responsibility for their activities. When you click on third-party links or visit their websites, you should read their terms and conditions and privacy policies. We do not allow you to link directly to any image, video, or content on our website. We reserve the right, after notifying you, to delete or cancel your right to link to content if you violate our policy. If you intend to replicate or otherwise exploit the trademarks of others, we recommend that you contact the rights holder first. It will be your responsibility to verify that the rightful owner of the content and trademark is also the one who has authenticated the rights license granted to you.

Warranties & Indemnification for Users:By using or accessing this website, you agree to abide by these conditions. You undertake to hold Milkyway Services harmless from any claims, losses, damages, judgments, and liabilities resulting from or related to your content or use of the website. You agree to release us (workers, subsidiaries, agents, and officers) from all claims, damages, or demands arising from any disagreement with a third party or your activities.

Privacy Statement and Disclaimer: In compliance with our Privacy Policy, we will utilize the information you supply during registration, use, or access to our Website. The information, articles, graphics, and photos on this website are provided "as is" and without warranties of any kind. We make no representations as to the dependability, truthfulness, or accuracy of the website content, information, or communication materials. A third party may regard them as misleading or falsely labeled.

Miscellaneous: We will not be held liable for any loss or harm resulting from your use of our services. If you are unhappy with our website or services, you may stop using or accessing our website at any time. State and federal laws govern all of the terms and conditions described here. You and Milkyway Services have agreed to these terms and conditions. Accepting these terms and conditions implies your agreement to have any action arising from them heard in a proper court. We reserve the right to revoke any of the rights granted by these terms and conditions. You must cease using our website immediately if you receive a termination notice. We are under no obligation to review any information, content, messages, or communication material sent to/through the Website by users and assume no responsibility or liability relating to any such messages, information, or content.

Changes to the Terms and Conditions: We retain the right, with or without prior notice, to add, replace, modify, or delete any part or all of these terms at any time. Keep an eye out for any changes to these conditions by reviewing them regularly. You accept the new updated conditions if you continue to use our website or services.